Portfolio123 provides many avenues of support.
The Knowledge Base
The Research knowledge base, where you are right now, contains a wealth of written material that you can search or consult later on an ongoing basis.
If you want one-on-one, monitored issue resolution you can submit a request. An agent will promptly examine your request and keep you updated on the progress.
Chat with Us
Throughout the site you should see the chat icon at the bottom of the page.
We invite you to call Customer Service at 312-586-1104 during business hours for person-to-person help when you need it.
Context Aware Short Tutorials
When a Tutorial exists for a particular area of the site, like Ranking, you will see a "TUTORIALS" orange tab at the bottom of the page.
And, of course, there are our forums. Internet communities aren’t always as constructive as many wish, but ours is unique. Our members take pride not only in their own success but in the success of their colleagues and are more than happy to answer questions, give feedback, and exchange ideas.